Privacy Policy

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Effective Date: [1-Oct-2024]

Introduction

At IndoBright we value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and safeguard your information when you visit our website www.indobright.com or purchase our products. It also explains your rights under the General Data Protection Regulation (GDPR) and other applicable laws.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal data:

– Contact Information: Name, email address, phone number, and postal address when you sign up for our newsletter, make a purchase, or contact us.
– Order Information: Details about the products you order, payment information, and billing address.
– Technical Data: IP address, browser type, device information, and browsing behavior on our website through cookies and analytics tools.
– Marketing Preferences: Your preferences regarding receiving marketing materials from us.

2. How We Use Your Information

We use your personal data for the following purposes:

– To Process Orders: We use your contact and payment details to process your orders and deliver products to you.
– To Improve Our Services: Data helps us enhance user experience, including website performance, product offerings, and customer support.
– For Marketing Communications: With your consent, we send promotional materials, offers, or newsletters. You can unsubscribe at any time.
– To Comply with Legal Obligations: We may use your information to comply with laws, such as tax and business regulations.

 3. Data Sharing

We do not sell, rent, or trade your personal data. However, we may share your data with:

– Service Providers: Payment processors, delivery services, and marketing platforms that help us operate our business. They only process your data on our behalf and according to our instructions.
– Legal Authorities: If required by law or to protect the rights, property, or safety of IndoBright, we may disclose your data to law enforcement or other authorities.

 4. Data Security

We take appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

 5. Your GDPR Rights

As a user from the European Union (EU), under the GDPR, you have the following rights regarding your personal data:

– Right to Access: You can request a copy of your personal data that we hold.
– Right to Rectification: You can ask us to correct any inaccurate or incomplete information.
– Right to Erasure: You can request the deletion of your data in certain circumstances (e.g., if it is no longer necessary for the purposes for which it was collected).
– Right to Restrict Processing: You can ask us to limit the processing of your data.
– Right to Data Portability: You can ask us to provide your data in a structured, commonly used, and machine-readable format.
– Right to Object: You can object to the processing of your data, including for direct marketing purposes.
– Right to Withdraw Consent: If you have provided consent for specific processing, you can withdraw it at any time.

To exercise these rights, please contact us at info@indobright.com.

6. Cookies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files stored on your device. You can set your browser to refuse all cookies or indicate when a cookie is being sent. However, some parts of our website may not function properly if cookies are disabled.

 7. International Data Transfers

We may transfer your personal data to countries outside of the European Economic Area (EEA). When doing so, we ensure an adequate level of protection is afforded to your data, such as through standard contractual clauses approved by the European Commission.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Effective Date” at the top.

 9. Contact Us

If you have any questions about this privacy policy or your personal data, please contact us:

– Email: info@indobright.com

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